Ring experiencing ‘outage’ affecting doorbell cameras, recordings

***Video above: Akron councilman buys Ring doorbell cameras for residents.***

(WJW) – Ring users may notice issues with their doorbell camera recordings and other applications as the company works to solve a “multiple system outage.”

The company reported the outage on its website Tuesday evening, saying they’re “investigating issues with multiple Ring systems impacting things like Live View, Recordings, Timeline, Event History, etc.”

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According to the manufacturer, owned by Amazon, these systems are listed under “Major Outage” on the site’s historical uptime.

The sign-in screen on Ring’s website also leads to an error page, reading, “Something went wrong there. Sorry about that. Please try again. (500 Error).”

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Downdetector, which monitors outages and issues in real-time, shows a spike in Ring outages since just before 6 p.m.

Many users have taken their concerns to X, formerly known as Twitter.

“We are aware that some Ring customers are experiencing a service disruption,” the company said on X. “We appreciate your patience and understanding as we work to resolve this issue.”

FOX 8 reached out to Ring for a statement on the outage. A spokesperson said customers can “find updates at the Ring status page.“

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