Facebook's Aging Audience Has Sent The Platform Into Panic Mode

On today's episode of BuzzFeed Daily, we broke down the top pop culture headlines AND discussed Facebook's rough October. You can listen below or scroll down to read more about the interview!

So let's dive right into it! Recently we talked to BuzzFeed News reporter Katie Notopoulos about Facebook’s recent PR woes and what it means for their future. Here's some of what we learned:

BuzzFeed Daily: OK, so Facebook has been in the news a lot recently. First, there was the whistleblower who alleged Facebook knew how detrimental Instagram is to the mental health of teenage girls. Then there was the massive service outage. And now there's the report that Facebook is planning on rebranding by changing its name. So is Facebook having a uniquely bad month or are they just under more scrutiny as the world's largest social media platform?

BuzzFeed Daily: It almost feels like we're witnessing the beginning of the end for Facebook. I know that's a pretty big statement, but as someone who's done a lot of coverage on Facebook for BuzzFeed News, does that ring true to you at all?

BuzzFeed Daily: It is interesting because we haven't been in this position before. We don't really know what the shelf life is for a company like Facebook. MySpace was different. It was telling of what was to come. But we still don't know what the future of Facebook is, or of other platforms. But depending on where Facebook goes, do you see other platforms meeting the same fate?

Photo of Mark Zuckerberg

BuzzFeed Daily: You mentioned this earlier, but probably the most concerning issue, at least for Facebook shareholders, is a leaked report on how its share of younger users is declining. It turns out that kids just don't like Facebook very much. Do you know why that might be?

BuzzFeed Daily: Speaking of these politically charged boomers, I think a lot of us would point to the 2016 election as the big turning point in public sentiment towards Facebook. They've received tons of criticism for how they handled themselves in and around that time. And I'm wondering if you feel like Facebook has suffered from simply being the first of its kind or whether there were clear-cut mistakes that could have been avoided?

KN: I think there are definitely clear-cut mistakes. I think that what was revealed after the 2016 election was that Facebook knew about problems and failed to act. And that's really what a lot of the stuff from the whistleblower, that's come out just in the last week, is also all about. And what's more shocking about that, and what the documents focus on a lot, too, is how in other countries other than the United States and Western Europe, where there might be many different languages and the culture is different, they really, really are not well prepared to deal with these kinds of content moderation problems, especially surrounding elections and things like that. There are more users in India than there are in the United States, right? But there are just a teeny tiny fraction of the moderation resources that go into it, and so there's tons more disinformation that isn't being taken down. There's tons more inflammatory rhetoric and stuff like that that has really led to real-world harm, and the way that sort of election interference is happening in countries outside of English-speaking countries. That's a much bigger problem, that Facebook, as with the 2016 election, saw the warning signs about internally. People were flagging and saying,

The Morning Show newcomer Julianna Margulies has some words for people who don’t think she should be playing a queer character.

Photo of Julianna Margulies

Anne Heche opened up about feeling as though her acting career suffered because of her relationship with Ellen DeGeneres in the late '90s.

Photo of Ellen DeGeneres and Anne Heche sitting on a couch

As always, thanks for listening! And if you ever want to suggest stories or just want to say hi, you can reach us at [email protected].